- Identify and resolve barriers in customer journey experience
- Track retail distribution channels and promotions
- Provide strategic clarity for business.
- Resource planning and prioritization for implementation plans
- Measurement and impact evaluation of development programs for county governments.
- Visibility on competitor or stakeholder actions
- Insight into innovation opportunities for new products and solutions
- Resolve the constraints behind customer churn and dead sales
Our Solutions
- Field & Tab research
- Respondent Recruitment
- Surveys & Questionnaire Design
- Coding, scripting, and programming surveys
- CATI interviews
- CAPI interviews
- CAWI interviews
- Focus Group moderation
- In depth Interviews
- Mystery Shopper Studies
- Trials & Experimentation (CLTs, IHUTs,)
- Translations and Transcriptions
- Data cleaning and back checks
- Usage & Attitude Studies
- Employee & Customer Satisfaction surveys
- New Product/Service Development
- User experience (UX) research
- Concept tests
- Customer Journeys mapping
- Consumer Behaviour
- Consumer Segmentation
- Market Measurement
- Household tracking studies
- Market modelling & forecasting
- Route to market strategy
- Share of Volume & Share of Value
- Brand Trackers
- Brand Research
- Retail audits
- Distribution & supply chain checks
- B2B Studies
- Opinion Polling
- Pricing Checks and Price Sensitivity
- Promotions Evaluation
- Competitor Analysis
